PNR stands for Passenger Name Record. Every ticket issued by the Railways is given a unique and different PNR number. The PNR number is a unique 10 digit number that stands for the records of a passenger traveling by the Indian Railways.
The number is recorded in the computer reservation system (CRS). It is a record of the proposed journey of a group of passengers using the same railway ticket, or an individual traveling on a single ticket.
All details of the journey can be got by a single look by checking PNR status of a ticket.
The number was devised to make it easier for passengers using one of the busiest traveling systems in the world. The railways have become an integral part of the lives of the Indians since the first train chugged out between Bombay and Thane in 1853.
There has been a huge rush of people and cargo transferred between stations by the trains ever since. It is a good habit to check the PNR status of the train one is traveling by before one sets out on the journey.
The PNR number appears on the left corner of the ticket issued by the Indian Railways. Entering the number into the designated slot in the official website of the Indian Railways is one of the ways to check the PNR status. The popularity of the activity has given rise to several other websites through which one can get to know the PNR status.
Another way of doing this is to dial the railway toll free number, 1800-111-139. the phone is usually answered by a telecaller who asks for the PNR number of the traveler. He or she enters the number into the railway website, and intimates the passenger of his or her PNR status.
The toll-free number is also where passengers can register their grievances against the railways if they have any. Any sort of complaints against a staff-member or any of the services offered by the railways is heard here.
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If one has any complaints or has some suggestions to make regarding the catering services offered by the railways, one only has to reach out to the helpline. It is manned round the clock, so one does not have to wait for office-hours to register a complaint.
It becomes incumbent to check PNR status before leaving for a journey if one has an unconfirmed ticket, or if a passenger has a seat in the waiting-list. The PNR status is a sure way to get to know the exact status of the passenger on the train. This is a way to ensure the journey is safe and without any misadventure.
The PNR status of a passenger keeps changing as per the availability of berths for passengers. It is rendered inactive once the final list of all passengers traveling by the train is issued.
With the advent of mobile phones, one can easily check the PNR status on the phone, given an internet connection. The internet on a mobile phone may as well be used in buying railway tickets through credit-cards and debit-cards.